Frequently asked questions
What equipment do you currently use?
Currently we are using a 20MP Hasselblad camera on a DJI drone for aerial photographs and videography. This camera ensures high quality and color perfect 4K video and photos.
Can you fly at night?
Though this is a service we would like to offer in the near future we are currently limited to daytime flight by the FAA.
How long is your turn around time for deliverables?
The vast majority of deliverables are ready within one or two days of the flight.
What if I am not satisfied with the final product?
Customer satisfaction is highly important to us. If the final product is not what you expected we will make every effort to work with you to make it right.
What happens if there is bad weather?
Certain weather conditions such as rain or decent winds could make it difficult or dangerous to fly a drone and the unfortunate part of scheduling to fly is that the weather does not always cooperate. In addition to general safe flying practices, the FAA regulates which weather conditions we are allowed to fly in. For example, if visibilty is not at least 3 miles or the clouds are too low it could be illegal for us to fly on a given day.
What if I need to cancel or reschedule?
No problem. You can cancel or reschedule anytime before the scheduled flight.
Do I have to be there when you fly?
It is highly prefered that you are present during the flight. This helps give us access to the property and allows us to colaborate with you to get the media you want. It also allows you to view the media in the field before we leave.
Why hire a UAS service? Why not do it myself?
The FAA has a lot of regulations and oversight over drone operations in the US. For a lot of businesses the cost of paying an employee to jump through all those hoops to get certified and worry about aircraft maintenance, registration and training is just not effective. Then there is liability and insurance, piloting skills and training, equipment costs, airspace restrictions and ATC authorizations. Keep in mind that you will likely need actual aviation insurance for UAV activites as regular insurance policies and companies will not cover them.
When is payment due?
At least half of the quoted price is due at the scheduled time of the flight. You can pay this either before or during that appointment. The other half is due before we send you the requested deliverables.
How about flights over people?
The most strict of FAA drone regulations have to do with flights over people. Very few waivers have ever been given for flights over crowds of people. At this time we DO NOT conduct any missions or flights over people, crowds or crowded areas.
What are the deliverables?
Delivarables are whatever media you requested. This could be photographs, videos, orthos or media depending on what you order.
Where are you based?
Our services are primarily based in Delaware County Ohio servicing the central ohio area.
How do you determine your quoted prices?
Flying UAVs can be complicated at times. We do our best to provide fair and competetive quotes based on the location, complexity and size of the requested services.
How do you accept payment?
While we prefer accepting checks we gladly accept cash, check or credit card payments. As a standard we require 50% of the total invoiced price before the time of flight and the remaining 50% before delivering the files.
What's with the notice for ortho images?
Prop Logic Media is a UAV/aerial media services provider only. We are not associated with or licensed/certified as surveryors or engineers and can not offer any kind of certified maps for things like measurements.